Hot Take
The Headcount Mafia: How Engineering Managers Inflate Estimates to Grow Their Empires
Why org charts keep growing while velocity stalls — and the perverse incentives behind it.
Read →Technology Leader · Founder · Builder
Building what's next — AI for the industries that stopped evolving.
Formerly atintelamazonMicrosoftBEST BUY
17 years shipping products across enterprise cloud, retail tech, and IoT platforms. Now using AI to rebuild the systems that industries settled for.
17+
Years in Tech
4
Big Tech Cos
2
Products Launched
01 — About
Engineer turned product leader turned founder.
I'm Sphoorti Patil — my name means "inspiration" in Sanskrit, and I've made it my mandate. After nearly two decades building at scale — from enterprise cloud platforms at AWS to retail tech at Best Buy to Azure IoT and Digital Twin platforms at Microsoft — I stepped out to build what industries have been too comfortable to rethink.
Through KleosLab.ai, I'm using AI to disrupt entrenched systems — starting with Kleos, an AI-powered referral network that replaces broken loyalty programs with real word-of-mouth, and Olive Resolve, which turns negative reviews into resolved outcomes using sentiment analysis.
I believe in deep work as a competitive advantage, in building with conviction over consensus, and in using AI to force industries forward. I'm a mother of two, a lifelong student of kaizen, and a relentless shipper.
Product Strategy
0→1 ideation through scale. Market sizing, GTM, competitive positioning.
AI / ML Systems
LLMs, RAG pipelines, sentiment analysis, conversational AI.
Engineering Leadership
Cross-functional teams, agile at scale, platform architecture.
Full-Stack Building
Supabase, Twilio, React, shipping real products end-to-end.
Digital Transformation
Enterprise modernization, cloud migration, developer experience.
Mentorship
Women in tech, LGBTQ+ professionals, early-career engineers.
02 — Career
Where I've built and led.
- K
KleosLab.ai
2024 — PresentFounder & CEOBuilding Kleos and Olive Resolve — AI-powered platforms for small business referral networks and conflict resolution.
- aws
Amazon Web Services
PreviousSenior Product Manager / EngineeringLed cloud product initiatives at massive scale, working across distributed teams.
Microsoft
PreviousSoftware Engineer / Product — Azure IoT & Digital TwinsBuilt and shipped Azure IoT and Digital Twin platform features.
- BB
Best Buy
PreviousEngineering & ProductDrove retail technology transformation, bridging online and in-store experiences.
- intel
Intel
PreviousSoftware EngineerBuilt foundational engineering skills at one of the world's leading semiconductor companies.
03 — Building Now
What I'm shipping.
K
KleosLab.aiKleos
An AI-powered word-of-mouth referral network with a coin-based rewards ecosystem. Built for solo service professionals and small businesses. Features KleosIQ (AI advisor), Kleos Coins, and Portable Reputation Profiles.
Explore Kleos
O
KleosLab.aiOlive Resolve
AI-powered sentiment analysis and conflict resolution. When negative reviews happen, Olive Resolve identifies the emotional drivers and guides business owners toward resolution — turning 1-star moments into 5-star outcomes.
Explore Olive Resolve
04 — Thinking
Writing & perspectives.
AI Thesis
Product Requirements Are the New Prompts: Why PRDs Will Build the Product
The discipline of writing a clear PRD is the same discipline that ships great AI agents.
Read →Leadership
Why Every Developer Needs to Think Like a PM — and Every PM Needs to Ship Code
The wall between product and engineering is the bottleneck nobody is measuring.
Read →Essay
Outsourcing Motherhood: When Work Gets Bonding Time
The unspoken trades women in tech make — and what we lose when we don't talk about them.
Read →Strategy
Why Enterprise Loyalty Platforms Will Never Serve the Solo Professional
Loyalty was built for big retail. Solo operators need something fundamentally different.
Read →Build Log
From Cleo to Kleos: Naming, Branding, and Building in Public
How the right name unlocked the right product — and the right audience.
Read →05 — Help Me Decide
What's broken in your industry?
I build AI that fixes the systems industries settled for. Loyalty programs were first. Help me pick what to disrupt next.
Click an option to vote
Got a different answer?
Tell me what's broken in your world. If enough people say it, I'll build the AI to fix it.
06 — Connect
Let's talk.
Whether it's about AI, product strategy, mentorship, or building the future of small business tech — I'd love to hear from you.